La Critique

By: jan - the netherlands

2011-08-24 09:01:12

I\'m very glad with the unique handmade painted Algerian Berber nativity set. It was a pleasure doing business with your shop. Kindly regards from Holland

By: Jade - Australia

2012-12-14 18:11:20

The customer service at Berbero Saharah is excellent. I ordered a beautiful tagine which I didn\'t realise was only for serving, not cooking. Luckily they had the foresight to hold off on sending it out and contacted me first to confirm whether I still wanted the tagine. I was able to exchange for another one which is for cooking, and am looking forward to enjoying lots of delicious meals!

By: SB - Great Britain

2014-06-20 10:18:53

My order was shipped promptly and I was happy with the quality of it, however I don't feel the packaging was adequate for an overseas / airmail package. I always felt confident that this business offered a personal service and that I could contact Mr.Hacene should I require any help. Improvements I would like to suggest are: - that more specific measurements are added to items, so customers can know exactly what to expect as this makes the shopping process easier - that overseas shipments are packaged more securely / adequately to prevent damage to items - that more stock such as women's jewellery items from the Chaoui region could be added. In conclusion I would like express great happiness in finding an English language business that offers North African products such as those from Kabylia. The website is also a nice cultural resource for those who wish to know more about aspects of some of the Algerian cultures. Thank you Hacene. Keep up the good work, Allahumma barik!

By: Miloud & Carol Adnane - United Kingdom

2010-02-10 19:30:00

Hi Hacene The goods all arrived in perfect order, despite customs opening the parcel, and we understand about the customs duties. This is all a bit new to us, but we are learning as we go along! Please congratulate your talented artisan - we are absolutely delighted with the quality and craftmanship of the goods and can\'t wait to begin selling them. We shall certainly be ordering again! Thanks for all your help Miloud & Carol Adnane

By: Margie R. - USA

2008-06-24 19:30:00

What great personal service you have given me to accomplish this huge task of getting my wedding dress and bridesmaid dress. THANK YOU SO MUCH! I can certainly recommend your company for the terrific customer service!

By: Trevor Glasson - Australia

2010-11-18 19:30:00

My order ("Safi Platter") arrived safely this morning. I have posted a cheque for $36.71 (the difference between the original delivery $17.29 and the $54 (your cost). Thank you very much for your assistance.