By: Miloud & Carol Adnane - United Kingdom

2010-02-10 19:30:00

Hi Hacene The goods all arrived in perfect order, despite customs opening the parcel, and we understand about the customs duties. This is all a bit new to us, but we are learning as we go along! Please congratulate your talented artisan - we are absolutely delighted with the quality and craftmanship of the goods and can\'t wait to begin selling them. We shall certainly be ordering again! Thanks for all your help Miloud & Carol Adnane

By: Jade - Australia

2012-12-14 18:11:20

The customer service at Berbero Saharah is excellent. I ordered a beautiful tagine which I didn\'t realise was only for serving, not cooking. Luckily they had the foresight to hold off on sending it out and contacted me first to confirm whether I still wanted the tagine. I was able to exchange for another one which is for cooking, and am looking forward to enjoying lots of delicious meals!

By: Rafik A. - Canada

2014-05-14 20:56:54

Hi, Simply a brilliant service. I have dealt with numerous online websites for shopping, but nothing came to close to the personal, respectful and courteous contact as I did with the staff at Berbero Saharan. The rug is in beautiful shape, the material is pristine and culture seeps through it. I'm in love with it and have received many good compliments and feedback from Canadian and non-Berber friends. Shipping was very reasonable and extremely quick (5 business days to Canada from Australia) as well considering Berbero Saharan charges you the exact price of shipping as opposed to marking it up like other websites! Very honest and trustworthy. I am in the process of ordering another one, and will order a third shortly, most likely... that's how good! Rafik A. Toronto, Canada

By: Joe - USA

2011-07-31 02:43:58

I am so pleased to send this email. The Nativity arrived today in perfect condition. It is beautiful. Thank you for helping me receive this Set. Please pass along my thanks to the artist. Does she make other figures? I would like to add some more 'village people' to the Set. This could be women and men bringing gifts to the woman and boy. Maybe typical foods or fruits, etc. I realize this is an unusal request, but maybe just give it some thought. Once again, thank you for everything. Joe

By: Maria Mendes - Portugal

2009-07-05 19:30:00

Hello Hacène I received my order today. All the objects are lovely, where in good condition, except the wing of the teapot that arrived broken. No big deal, I used some special glu, and its fixed. More: the Portuguese Mail services are going to pay me the value of the teapot, because there was an insurance in the expedition with detailed indication of values.<br> Thanks for your care<br> Thanks for nice hat, <br>my son liked it very much.<Br> Best Regards<br> Maria Mendes

By: Hacene DJENDER - France

2013-04-18 05:29:43

Azul, je viens de recevoir La Casquette. Elle est très jolie, merci. Hacene DJENDER